FAQ's

Fees for poop scooping services depend on a few factors:

• The Number of Dogs
• The Size of Your Yard
• How Long From Your Last Scoop

YES! Dogs do their business all year around, and so do we! Regardless of the weather, we are almost always out cleaning yards to the best of our ability.In the rare event we are unable to scoop due to weather conditions we will pull “double duty” the next time we come out to clean.  

In most cases, yes! Our team loves animals, and it’s the reason many of our staff members work at Okie Scoop. However, there are cases when dogs can be aggressive and may not allow our staff to enter the yard safely. If this is the case we may ask that you restrain your dog to a safe area before we can clean.  

• Your yard must be easily accessible
• Lawns should be cut on a regular basis without large amounts of leaves or debris. Autumn in the scooping industry is known as “poop camouflage season.” Please be mindful that we can only pick up what we can see.
• Gates should be free of snow & Ice and unlocked when we arrive. If you provide us with gate codes we will always lock up once we are done.
• Aggressive dogs must be left indoors on scheduled service days.
• If you know you will not need services please give us at least 48 hours notice.

• The preferred method of payment is through the Okie Scoop App. You can set up automatic billing through the app or pay-as-you-go.

Okie Scoop stands behind its dog waste removal services by offering a 100% satisfaction guarantee If you are unsatisfied with any service we will send out a scoop tech to your home to re-clean until you are satisfied.

• Quotes in most cases are accurate, however, no pricing is final until the yard is fully inspected on the first visit. We will communicate with you if there is any price change before starting services.
• Customers who choose to pause services for any reason will be subject to initial cleaning fees before being added to the monthly service again.